Question 1

Do you notify me before each visit?

Accepted Answer

Yes, absolutely. You'll receive a text or email notification a few days before your scheduled visit, so you know when to expect us.

This gives you time to prepare or reschedule if needed. We always confirm visits in advance to keep communication clear and convenient.

Question 2

Do I need to be home during the service?

Accepted Answer

No, you don't need to be home during your appointment. As long as your lawn is accessible and pets are secured, we can complete the service safely and efficiently. You'll receive a service summary or photo update afterward.

Question 3

How do I prepare my lawn before your visit?

Accepted Answer

To get optimal results, mow your lawn within a few days of our visit and make sure the area is clear of toys or furniture. Watering the day before the treatment is also helpful, as it reduces plant stress and improves product absorption. We'll let you know by text or email if any other steps are needed before the service.

Question 4

How long after a treatment should I wait before mowing or watering?

Accepted Answer

It's best to wait at least 24 hours before mowing to let products fully settle on the grass. Watering can usually resume the next day unless we advise otherwise. We'll include clear after-care notes with each visit so you know exactly when to mow or water.

Question 5

Do you offer discounts for multiple properties or referrals?

Accepted Answer

Yes! Discounts are available for referrals or multiple properties when both are prepaid for the full season. We also occasionally run seasonal promotions — feel free to ask about current offers before booking.

Question 6

Can I switch to a higher plan midway through the season?

Accepted Answer

Yes, you can upgrade your plan anytime during the season. We'll adjust your program and schedule to include the additional services and treatments — or you can simply add any individual service we provide.

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